My Black Friday/Cyber Weekend Sale Purchases

We are delighted to introduce our latest fusion of comfort, style, and elegance with the debut of the first-ever cashmere sneakers. As a premier Mongolian label dedicated to creating sustainable cashmere for all people and for all occasions, we’ve taken our five decades of expertise in cashmere production to craft a footwear experience like no other.

EASY RETURNS

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Returns accepted for 7 days
Free return shipping
restocking fee: Percentage of the product price 15%

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us:

Email: support@tdbob.com

Address: 5102 Wellington Park Circle,
Orlando, Florida, 32839 United States

SECURE PAYMENT

We accept the following credit and debit cards:

Visa
Mastercard
Amex
Discover
Union Pay
JCB
elo
Diners Club
PayPal
Shop Pay
Google Pay
Venmo

Encrypted transaction for your safety.

We guarantee that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information. Read more in our Privacy Policy.

If your card transaction is approved, the amount will be reserved immediately and an order confirmation email will be sent to your email address. If your card transaction isn’t approved, your order will be canceled automatically.

Any Information:

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My Black Friday/Cyber Weekend Sale Purchases

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